Commitments

Quality, excellence and innovation

Isdefe is committed to excellence through continuous improvement of the quality of its products and services to respond to customer expectations and needs, and to be a benchmark in innovation.

Isdefe has a Quality Management System (QMS) with the following certificates:
• AENOR Certification of the Quality Management System, according to the UNE-EN ISO 9001: 2015 (ER-0929/1998) standard for the activities of providing consulting and technical assistance services in the Defence and Security, Aerospace, Transport, Public Administrations, Information and Communication Technologies (ICT), and Energy sectors.
• Certification of the Ministry of Defence of the Quality Management System, according to the PECAL/AQAP 2110 (EXP. Nº-0077/03/01/01) standard for consulting services and technical assistance in systems engineering for the Ministry of Defence. Certified since 08/11/2002.

The workforce as of December 31, 2020 is 1,622 people, 91.6% (1,486) correspond to Operating Units and 8.4% (136) to Corporate Services.

Isdefe is a company that excels in knowledge resources and employs them to the hilt.

Training

Isdefe promotes the professional and personal development of all its employees, ensuring equal opportunities and fostering a corporate culture based on merit.

The main training actions during 2020 have focused on aerospace technologies, cybersecurity, logistics, obtaining and maintaining certifications, and training aimed at supporting public management and developing skills and corporate policies. Actions related to new emerging technologies related to Artificial Intelligence, Data Science, Internet of Things or Blockchain have a prominent space in our Training Plan.

Isdefe is considered to be an Adjudicator in accordance with the provisions of Law 9/2017, of November 8, on public sector contracts, which transposes the directives of the European Parliament and the Council 2014/23/EU and 2014/24/EU into the Spanish legal system, therefore submitting all its contracting processes to the principles of freedom of access to tenders, publicy, transparency, nondiscrimination and equal treatment among bidders, implementing the principle of integrity across all its procedures.

Isdefe demands from the economic operators with which it is entering into contracts the same capacity and solvency requirements as required by the Administration and certification of not incurring grounds for prohibition and incompatibilities under the terms established in Act 9/2017.

Isdefe has a social action programme whose objective is to contribute to the achievement of the 2030 Agenda for Sustainable Development, through the participation and undertaking of social initiatives carried out with the collaboration of foundations and NGOs.

Featured participation in 2020