Our organization
Isdefe is the Spanish Administration's in-house technical service provider in the field of Defence and Security and, as such, provides services to the Ministries of Defence, Interior and the rest of the General State Administration. Likewise, it places its knowledge and experience at the disposal of the administrations of other allied countries and of international public organisations, with a presence in initiatives of interest to Defence and Security, working, among others, for the European Commission, the European Defence Agency (EDA), the European Border and Coast Guard Agency (Frontex), the EU Agency for the Space Program (GSA) and Satellite Navigation (ESA), and the North Atlantic Treaty Organisation (NATO).
Mission, vision and values
Our mission
Support the Ministry of Defence, Public Administrations and international institutions in areas of technological and strategic interest by providing high-end consulting and engineering services, as well as by managing, operating and maintaining space sites.
Our
vision
To progress as a leading multidisciplinary consulting and engineering company by developing high-quality innovative projects that are economically and socially profitable.
Our
values
Independence
We always defend the interests of the Spanish Government against any kind of industrial, commercial or economic constraint.
Proactivity
We anticipate needs by providing innovation in our solutions.
Global vision
We are a multidisciplinary organisation with a great diversity of professional figures who combine to provide a comprehensive service
portfolio.
Commitment
We are committed both to the public organisations we work for, to our organisation and to the rest of society through a work methodology based on ethics and professionalism.
Experience and knowhow
Our activity is based on exploiting the know-how obtained through 35 years of providing services, offering efficient solutions.
Activity and service sectors
We provide engineering, consulting and technical assistance servicesin the following sectors of activity:
Defence and Security
Information and Communications Technology (ICT)
Public Administrations
Energy
Transport
Space
Strategies, objectives and areas of action
The Strategic Objectives were set for the period 2017-2021:
- Continue to consolidate Isdefe as the benchmark in-house technical service provider for the Administration in technology-related areas, mainly those associated with defence and security, providing high added value and analysing and adapting activity in areas considered “non-core”.
- Enhance economic and financial sustainability in the short and medium term.
- Boost the modernisation of corporate services by integrating new technologies into processes and following the guidelines set out in the Digital Transformation Plan of the Central Government and its public agencies.
- Develop human resources, training, motivation, recognition and talent retention in the framework of the public sector.
- Boost engagement in projects and programmes at international bodies and institutions (EU, NATO, EDA, OSCE, ESA, Eurocontrol, etc.) and, particularly, within the new framework set up by the European Defence Action Plan.
- Continue with our corporate social responsibility commitments and public service vocation.
Digital transformation in the company
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Identification of the processes within each functional area and documenting these using a unique methodology, for their subsequent analysis, optimisation and automation, with the aim of continuously improving them.
• Acquisition of collaborative tools that improve the productivity of workforce.
• Digital transformation of the expense management processfor its implementation in 2021.
• Centralized invoice portal (FACEB2B), initially implanted at the end of 2019.
• Implementation of a single portal for receiving invoices and launch of a pilot project to provide mobility solutions to operational personnel.
• Extending the use of the electronic certificate and corporate e-signature card to the entire Isdefe workforce.
Our business in figures
The turnover resulting from Isdefe’s activities as a in-house service provider for the last three years was as follows:
Isdefe activity for Public Bodies and Institutions
Locations
77%
of our staff is located at Calle
Beatriz de Bobadilla 3, de Madrid.
Isdefe's workforce as of 31 December 2020
International reach
In addition to the actions Isdefe carries out at a national level commissioned by the Administration in areas of technological and strategic interest, it also performs activities in international organisations and countries, especially in the European environment, where Isdefe does not act as an in-house service provider (<20% of its activity).
Isdefe’s activity strategy focuses on European multilateral bodies and the administrations of Spain’s allied countries.
- Ensure participation in initiatives and organisations in the interests of defence and security.
- Align the activity with the interests of the General State Administration (AGE) in general and the Ministry of Defence in particular, following the lines of the State's Foreign Action Strategy.
- Support MINDEF and its European representatives, and strengthen partnerships and relationships of trust with European companies.
- Focus the activity on the company’s areas of excellence.
- Acquire knowledge to reinforce the activity of Isdefe as an in-house technical service provider.
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OUR ORGANISATION 
Mission, vision and values
Activity and service sectors
Strategies, objectives
and areas of action
Our business in figures
Isdefe activity
Locations
International reach
Entities and organisations
we provide services to
Values and commitments
OUR ACTIVITY
SECTORS
Defence and Security Sector
Space Sector
Transport Centres
Public Administrations Sector
Information and Communication
Technology (ICT) Sector
Energy Sector
R&D Activities
COMMITMENTS TO OUR STAKEHOLDERS
Dialogue with our stakeholders
Committed to our clients
Committed to our
employees
Committed to our
suppliers
Committed to society
OUR ENVIRONMENTAL
PERFORMANCE
GOVERNANCE
ECONOMIC PERFORMANCE
ANNEXES