CUSTOMERS
To strengthen the Company in order to be able to respond to the needs of our national and international clients.
Corporate strategy
PRINCIPLES OF THE NEW STRATEGY
To respond in an efficient and sustainable manner to the increasing demand for our services, in particular to the needs of support to the Ministry of Defense.
To Strengthen Isdefe’s position as a benchmark company in the Defense and Security sector and in the areas included in the National Security Strategy.
To provide high added-value services in technological and strategic areas while maintaining our status as the Administration’s in house technical service provider.
To promote transparency and contribute to the achievement of the 2030 Agenda and reinforce aspects of environmental and social sustainability and good governance.
To ensure economic and financial sustainability in the short and medium term.
To place the customer at the center of Isdefe’s management model.
Strengthen Isdefe’s human team as the company’s main asset and advance in equality policies.
To Accompany the AGE (General State Administration) in the challenges it must address: European Funds, Digital Transformation and Energy.
To innovate to anticipate needs and obtain the knowledge necessary to incorporate emerging technologies to meet the challenges of the Administration.
To promote Isdefe’s presence in European institutions and international organizations in initiatives related to our areas of activity that are of interest and generate returns for the General State Administration in general and MIDEF [Ministry of Defense] in particular.
AXES OF TRANSFORMATION
Enterprise
People
Services
Customers
OBJETIVOS ESTRATÉGICOS
COMPANY
To develop the company through digital transformation and the adoption of an organizational model that allows us to maximize its capabilities, guaranteeing economic and financial viability, increasing our efficiency and fulfilling our commitment to ethical and transparent governance.
SERVICES
To increase the added value and technical specialization of services, reinforcing our positioning as a reference tool for public administration in areas of a technological or strategic nature.
PEOPLE
Promote talent retention, training, equal opportunity policies between women and men, empowering hierarchical managers as facilitators of the professional development of the staff.
STRATEGIC LINES
COMPANY
Company Management
- Organizational Model
- Economic and financial sustainability
- Governance and Transparency
- Digital Transformation
- Security and Resilience
PEOPLE
Empowerment of the Human Team
- Development of Professional Capabilities
- Talent Attraction and Retention
- Equal opportunity policies for women and men
SERVICES
Specialization of Services
- Service Delivery Model
- Technical and Methodological Specialization
- Innovation and Knowledge
CUSTOMERS
Client Orientation
- Corporate Customer Strategy
- International Presence